7-Day Money-Back Guarantee

Refund & Guarantee Policy

Last Updated: January 2026

Our 100% Commitment

At ViewTV, customer satisfaction is our top priority. We stand by the stability of our streaming network. If you experience technical problems that our 24/7 technical team cannot resolve within 7 days of purchase, you are eligible for a full refund.

1. Eligibility Criteria for Refunds

Refund request must be submitted within 7 calendar days of your original payment date.
You have contacted our technical support team via WhatsApp or Email to allow troubleshooting.
Persistent buffering or downtime caused by our server infrastructure that could not be rectified.

2. Situations Not Covered

Slow local internet connection (below recommended minimum speed requirements).
Incompatible 3rd party hardware without contacting support for alternative app setup.
Refund requests submitted after the 7-day guarantee window.

3. How to Request a Refund

Simply reach out to us with your order reference number and email address:

Email: support@viewtv.shop

WhatsApp: +1234567890